Add-On Selling
 
Here you will find the additional explanations, tools, and examples noted in the book that will help you to manage and measure customer retention. Sections include:

Calculating Add-on Selling Equity
This section provides a brief summary of the equation for add-on selling equity. Many of the discussions in the Retention equity calculation section of the site (for example, using survival analysis to calculate retention equity) are also relevant.
Add-on Selling Equity Calculation
  Metrics and Accounting for Add-on Selling
Descriptions and examples of two key metrics of add-on selling performance.
 

Add-on Selling Accounting Measures

  Data Analysis Tools for Add-on Selling
Examples of two database interpretation tools (regression and logit models) that can help to predict key add-on selling variables such as response rates.
 
Response Modeling Using Logit and Regression Models
  Index: Add-on Selling Tables
This section contains the Add-on Selling Tables referred to in the calculations and examples. They are available in PDF format, so you will need the Adobe Acrobat 4.0 Reader to view these documents.
 

Add-on Selling Tables: A - 1 - 2

 
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