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Calculating
Add-On Selling Equity
As with the retention equity computation, there are two ways
to compute add-on selling equity. The first approach assumes
that the customer and market dynamics are more static. Therefore
average measures are used. The second approach is more appropriate
if customer or firm behavior changes more significantly over
time.
Using
Average Response Rates, Margin, and Cost Data to Compute
Add-On Selling Equity
Using
a Survival Model to Compute Add-On Selling Equity
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